SAP Solution Manager

The SolMan Training courses will give you a detailed view of SAP Solution Manager´s functionalities. The SolMan Training courses are dictated in five modules:

• Basic knowledge
• Implementation & Operation
• Methodology
• Run SAP
• Workshops



Curses scheme:

CODE	MODULE	COURSES	HOURS	METHODOLOGY	OBJETIVES
SSM1	CB	SAP SOLUTION MANAGER BASICS	2	PRES/ VIRT
SSM2	I&O	SAP SOLUTION MANAGER OPERATION	40	PRESENCIAL
Objectives: Introduction to Operations and Support Tools of the SAP Solution Manager Description of the various tools that makeup the Operations side of Solution Manger as well as their features and functions. Understand the basic requirements for configuration of SAP Solution Manager Main contents: SAP Solution Manager Overview: SAP Enterprise Support, Extensions, work center Technical Overview Installation: Architecture, Sizing Basic Configuration: solman_setup, SMSY, System Landscape Directory Service Delivery: Service Plan, Issue tracking, Maintenance Optimization Solution Manager Diagnostics: configuration using solman_setup Early Watch Alert Reporting: ABAP & Java Administrative Tasks Solution Monitoring and System Monitoring Service Level Reporting Solution Reporting: Service Reporting, IT Reporting using BI
SSM3	I&O	SAP SOLUTION MANAGER SERVICE DESK	40	PRESENCIAL
SSM4	I&O	SAP SOLUTION MANAGER BP & INTERFACES	24	PRESENCIAL
SSMI1	METODOLOGíA	SAP SOLUTION MANAGER IMPLEMENTATION	8	PRES/ VIRT
Objectives: Introduce the ASAP Methodology and the ASAP Implementation Roadmap. Understand how to use this standard implementation methodology with SAP Solutions Introduce the SAP Solution Manager and the use of the Implementation Roadmap in Projects. Main Contents: Introduce and explain how the ASAP Implementation Roadmap can aid in the implementation of SAP Solutions. Navigate through the ASAP Implementation Roadmap following the ASAP methodology through each successive phase of an implementation project. Provide an understanding of the SAP Solution Manager and it relationship to the ASAP Roadmap, Introduce other Roadmaps including the Run SAP Roadmap.
SSMI2	METODOLOGíA	SAP SOLUTION MANAGER TOOLS	24	PRESENCIAL
Objectives: Understand the concept of SAP Solution Manager with the focus on supporting implementation (and upgrade) projects Explore tools, services, and methods in detail to successfully and efficiently implement complete software solutions and new enhancements Contents: Explore the key concepts of SAP Solution Manager in the context of implementation projects Understand the concepts of application lifecycle management (ALM) and how SAP Solution Manager supports ALM Define a project and document the system landscape for the solution to be implemented Design and document the project scope, including its business requirements Configure the project scope Get an impression of how SAP Solution Manager supports the maintenance of your productive environment Learn about implementation-related topics Get technical background information as required for your project role
SSME1	RUN SAP	END TO END SOLUTION OPERATIONS	16	PRESENCIAL
SSME11	RUN SAP	END TO END ROOT CAUSE ANALYSIS	40	PRESENCIAL
Objectives: Perform E2E Root Cause Analysis to isolate the component causing the problem in a heterogeneous IT landscape Contents: Introduction to End to End Root Cause Analysis Incident Management Process and Pre-clarification End to End Change Diagnostics End to End Workload Analysis End to End Trace Analysis End to End Exception Analysis Data Inconsistency Analysis Client Side Root Cause Analysis Proving Stabilization of Solution Landscapes with SAP EWA
SSME3	RUN SAP	END TO END BUSINESS PROCESS INTEGRATION	40	PRESENCIAL
Objectives: Understand the concept of E2E Solution Support – Business Process Integration and Automation Management Understand the different areas and respective SAP tools with regards to E2E Business Process Integration and Automation Management Establish the provided procedures, functionalities and SAP tools in your company in order to overcome specific Integration and Automation challenges Contents: SAP E2E Business Process Integration and Automation Management – motivation a Skills, Processes, Functionalities and Tools in E2E Solution Support Integrat Job Scheduling Management Business Process and Interface Monitoring Business Process Performance Optimization Data Consistency Management Data Volume Management Review and Certification Preparation
SSME2	RUN SAP	END TO END CHANGE CONTROL MANAGEMENT	40	PRESENCIAL
Objectives: Understand the value of E2E Change Control Management. Describe the concept and methods of E2E Change Control Management. Leverage the SAP Solution Manager as an application platform for E2E Change Control Management. Contents: Software Change Strategies Enhanced Change and Transport System Solution Documentation Quality Gate Management Change Request Management Maintenance Management Test Management Change Diagnostics
SSME4	RUN SAP	END TO END TECHNICAL UPGRADE	24	PRESENCIAL
SSME22	RUN SAP	END TO END TEST MANAGEMENT	16	PRESENCIAL
SSME5	RUN SAP	END TO END CUSTOM CODE MANAGEMENT	24	PRESENCIAL
SSME05	RUN SAP	END TO END SOLUTION DOCUMENTATION	4	PRES/ VIRT
SSME06	RUN SAP	RUN SAP - QM	24	PRESENCIAL
SSMW	WORKSHOP	WORKSHOP IN COMPANY	TBD	PRESENCIAL

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